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Loyalty LEVELS

Eligibility for Loyalty Levels

• Customers become eligible for Loyalty Levels based on their cumulative purchases from LUSTRO.
• The Loyalty Levels are White, Silver, Golden, Black, and Diamond, each with its own set of benefits.

White Level Customer

• Upon making a purchase from Lustro, customers automatically qualify for the White Loyalty Level.
• White cardholders are entitled to enjoy seasonal discounts on their purchases.
• Loyalty points can be used in conjunction with the seasonal discounts.

Silver Level Customer

• Upon reaching 150,000 Riyals in cumulative purchases, customers will be eligible for the Silver Loyalty Level.
• Silver cardholders enjoy a 15% discount on future purchases (excluding tax).
• Loyalty points can be used in conjunction with the Silver level discount.

Golden Level Customer

• Upon reaching 300,000 Riyals in cumulative purchases, customers will be eligible for the Golden Loyalty Level.
• Golden cardholders enjoy a 20% discount on future purchases. (excluding tax).
• Loyalty points can be used in conjunction with the Golden level discount.

Black Level Customer

• Upon reaching 500,000 Riyals in cumulative purchases, customers will be eligible for the Black Loyalty level.
• Black cardholders enjoy a 25% discount on future purchases. (excluding tax).
• Loyalty points can be used in conjunction with the Black level discount.

Diamond Level Customer

• Upon reaching 1,000,000 Riyals in cumulative purchases, customers will be eligible for the Diamond Loyalty Card.
• Diamond cardholders enjoy a 27% discount on future purchases (excluding tax).
• Loyalty points can be used in conjunction with the Diamond card discount.

By participating in the LUSTRO Loyalty Levels program, customers acknowledge and agree to abide by these terms and conditions. LUSTRO reserves the right to modify or terminate the Loyalty Levels program at its discretion, with any changes becoming effective immediately and communicated to customers through appropriate channels.

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